FAQs

Läderach is a family-owned luxury Swiss chocolatier. The brand’s sweet beginnings are rooted in the picturesque canton of Glarus, Switzerland, where Rudolf Läderach Junior opened the first Läderach chocolate workshop in 1962.

Läderach’s artisanal chocolates are handcrafted in Switzerland and are testament to the family’s unwavering commitment to Swiss quality.

Chocolate lovers can now enjoy the fresh taste of Läderach’s exquisite chocolates across Europe, Asia, and the Middle East.

Click here to find out more about Läderach Chocolatier Suisse. or click on the categories on the left to read more FAQs.

Chocolates should be stored in a cool, dry place ideally between 16 to 18 degrees celsius and with a humidity of 50-60%. You may keep your chocolates in a wine chiller or a conventional fridge.

Chocolates are best stored between 16 to 18 degrees celsius.

The best humidity range to store our chocolates would be 50-60%. If you have access to a wine chiller, the temperature and humidity would generally be more suitable than a regular fridge.

A combination of factors such as temparature, humidity, handling, would also affect how long your chocolates would stay fresh and delicious. While chocolates may not “expire”, due to improper handling or an unsuitable way of storing chocolates, the chocolates may not be suitable for consumption.

Chocolate is best enjoyed when consumed prior to the best before date as the chocolates and its ingredients should be in the best possible state. However, a combination of factors such as temparature, humidity, handling, would also affect how long your chocolates would stay fresh and delicious.
We recommend that you check how the chocolate looks, smells, or even tastes (if safe to do so) before making your own decision on whether they can still be eaten.

You may submit your enquiry at this page Contact Us

At the moment, our first boutiques in Southeast Asia are only open in Singapore. Our locations in Singapore can be found at our Store Location page.

Yes, you may purchase some of our Läderach products via this website.

For ordering via this website, we ship to the following countries: Malaysia, Indonesia, Brunei, Philippines, Thailand, Cambodia, Laos, Vietnam, Myanmar, India, Australia, New Zealand.

You may also visit us at our boutique in Singapore with the locations found on our Store Location page.

You may submit an enquiry via our Contact Us page and someone will be in touch with you.

For ordering via this website, we ship to the following countries: Malaysia, Indonesia, Brunei, Philippines, Thailand, Cambodia, Laos, Vietnam, Myanmar, India, Australia, New Zealand.

We use a variety of third-party shipping services, which you can see when you try and check out your order. You may see different shipping services available depending on what you are shipping and where you are shipping to.

It would differ from order to order as it would depend on the products being shipped and where you are shipping to.

The estimated shipping date would be provided together with the shipping price when checking out your cart.

Typically, it would take between 4 to 10 working days.

When you make an order, you would receive a shipping email to help you track your order.

 

If you do not receive this email, please email us at hello@laderach.com.sg and we can assist you from there.

You can find the ingredients on the individual product pages.

Some products may not be suitable for those with allergies. Please check the ingredients list listed on the individual product page for the products you are interested in. Kindly assess the ingredients list and determine for yourself if this product is suitable for your consumption before purchasing.

Yes, some of our Läderach products contain eggs as a main ingredient.

Some of our products do not use egg as in ingredient, but may contain traces of eggs as all our products are made in the same area. Kindly refer to the ingredients list for products you are interested in.

No, our products are not halal-certified. However, we do not bring in any Läderach products with alcohol or gelatin. Läderach also has stores in the Middle East including Dubai, Abu Dhabi, Qatar, Bahrain, and Saudi Arabia.

Some products may be suitable for vegetarians. Please check the ingredients list listed on the individual product page for the products you are interested in. Kindly assess the ingredients list and determine for yourself if this product is suitable for your consumption before purchasing.

Some products may be suitable for vegans. Please check the ingredients list listed on the individual product page for the products you are interested in. Kindly assess the ingredients list and determine for yourself if this product is suitable for your consumption before purchasing.

All of our Läderach chocolates products are made in Switzerland and airflown to Singapore for freshness.

Currently, we do not offer customisation of chocolates. We do offer some customisation of packaging. Please refer to our website for more details or submit your enquiry at Contact Us